Returns & Exchanges
At Tony Bianco, we want you to love your new shoes, so if you're not completely satisfied, we offer easy returns within 30 days of purchase. Items must be in their original, unworn condition and packaging to be eligible for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your shoes in their original box and secure them inside a mailing satchel to ensure they stay protected during transit.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off & Track
Drop your parcel at any authorized post office or collection point and keep your tracking number to monitor your return's progress.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing